Terms & Conditions slotkaya

These Terms and Conditions ("Agreement") constitute a valid and binding contract between you ("Player" or "User") and slotkaya ("Platform", "Company", "We"). By accessing, registering for or using any part of the slotkaya website, you expressly acknowledge that you have read, understood and agreed to be bound by all the provisions contained in this Agreement.

If you do not agree with any part of this Agreement, you are required to stop using our platform immediately. Continued use of this website after any amendment to the Terms & Conditions is considered acceptance of the amended terms.

To register for and use the slotkaya services, you must meet all of the following eligibility requirements:

• Be at least 21 years of age on the date of registration.
• Have full legal capacity to enter into a binding contract.
• Not be subject to any active self-exclusion programme.
• Register using a genuine personal identity — one account per individual, IP address, device, or residential unit.
• Act on your own behalf and not as a representative of a third party.

All information provided during registration must be true, accurate and current. slotkaya reserves the right to request identity verification documents at any time, including copies of MyKad, passport or supporting financial documents. Failure to provide the required documents may result in the account being suspended until the verification process is complete.

slotkaya supports a range of payment methods to make transactions easy for Malaysian players. Deposits and withdrawals can be made via Touch 'n Go eWallet, DuitNow, online banking through FPX, ShopeePay and cryptocurrency including USDT, BTC and ETH.

The minimum amount for each deposit and withdrawal is RM50. Withdrawals are usually processed within 15 minutes to 2 hours depending on the chosen method and the current verification process.

• slotkaya does not charge any transaction fees to players for standard deposits or withdrawals.
• Deposited funds must be used for betting activity — direct transfers to another account or another individual are not permitted.
• All withdrawals will be processed to the same payment method used for the deposit, except in certain circumstances with the approval of our finance team.
• slotkaya reserves the right to request verification of the source of funds for transactions exceeding a certain amount as part of compliance with anti-money laundering (AML) procedures.

slotkaya offers various types of bonuses and promotions to players. Each bonus is subject to specific conditions set at the time the promotion is launched.

Welcome Bonus: New players are eligible to receive a 100% bonus on their first deposit up to a maximum of RM500. For example, a deposit of RM100 gives a bonus of RM100 — the account balance becomes RM200 with a wagering requirement of RM100 × 20 = RM2,000 to be met before bonus winnings can be withdrawn. For a deposit of RM1,200, the bonus is RM500 — the balance becomes RM1,700 with a wagering requirement of RM500 × 20 = RM10,000.

General terms that apply to all slotkaya bonuses:

• Only one welcome bonus is allowed per new player.
• Bonuses cannot be converted directly to cash — only winnings from bonus wagering can be withdrawn once the wagering requirements are met.
• slotkaya reserves the right to cancel any bonus if there is evidence of misuse or fraud.
• Other promotions such as VIP cashback, birthday bonuses and other special offers are subject to their respective terms which will be stated at the time of the promotion.
• slotkaya reserves the right to change, suspend or withdraw any promotion at any time without prior notice.

All slotkaya players are required to interact with the platform and other players in a respectful, honest and responsible manner. The following activities or conduct are strictly prohibited:

• Using any software, bots, automated scripts or external tools designed to gain an unfair advantage in games.
• Colluding with other players to manipulate betting outcomes, including chip dumping strategies in poker or baccarat games.
• Using another person's account or allowing another person to use your account.
• Exploiting any technical bugs or system vulnerabilities — players who discover such errors are required to report them to our support team.
• Spreading false or misleading information about slotkaya to other players or on public platforms.
• Carrying out any illegal activity or activity that could harm the reputation of slotkaya.

Breaching any of the above prohibitions may result in account suspension or closure, forfeiture of balances and bonuses, and legal action where necessary.

slotkaya is committed to providing a safe and responsible gambling environment. We recognise that gambling can pose risks to some individuals and we provide tools and resources to help players manage their activity.

Players can contact our support team for information on:

• Self Deposit Limits — set daily, weekly or monthly limits to control your spending.
• Self-Exclusion — temporarily or permanently close your account if you feel the need to.
• Temporary Break — suspend access to your account for a set period of time.

If you or someone you know has a gambling problem, please seek help from a relevant support organisation. Gambling is for entertainment only and should not be seen as a source of income. For more information, visit our Responsible Gambling page.

You are fully responsible for the security of your slotkaya account username and password. slotkaya will not be liable for any losses caused by unauthorised use of your account resulting from your failure to keep your login details confidential.

Recommended security measures:

• Use a strong and unique password — combine uppercase letters, lowercase letters, numbers and symbols.
• Do not share your password with anyone, including family members.
• Log out of your account every time you finish using the platform, especially on public devices.
• Contact our support team immediately if you suspect any suspicious activity in your account.

The slotkaya platform is provided on an "as-is" basis. We make every effort to keep our services running without interruption, however slotkaya does not guarantee that the website will be free from technical errors, service disruptions or system failures that are beyond our control.

slotkaya will not be liable for:

• Indirect, incidental or consequential losses arising from the use of the platform.
• Disruptions to internet access or technical issues on the part of the player's internet service provider.
• Game outcomes arising from loss of internet connection during an active session.
• Losses resulting from the player's own negligence in managing their account or login details.

The maximum liability of slotkaya to any player shall not exceed the player's net deposit amount in the 30 days prior to the claim being made.

slotkaya reserves the right to suspend or close a player's account at any time for the following reasons:

• Confirmation that the player is under 21 years of age.
• Providing false information during registration or the verification process.
• Breach of any term in this document.
• Conduct deemed to be fraudulent, manipulative or harmful to the integrity of the platform.
• A request from a competent authority under applicable law.

Players may also close their own account at any time by contacting our support team. Any valid fund balance (excluding bonuses subject to unfulfilled wagering requirements) will be returned to the player once the verification process is complete.

slotkaya operates under an international licence issued by the relevant regulatory authority. The platform operates in accordance with international legislation governing the online gambling industry.

Any dispute arising in connection with this Agreement will be resolved through the arbitration procedure set out by our licensing regulatory body. Players agree that any such dispute will be resolved exclusively through the designated channels and not through civil courts in the player's local jurisdiction.

By registering a slotkaya account, you agree to receive account-related communications, security notices and terms updates via your registered email. Notices sent by email are considered received within 24 hours of the date of sending.

To contact the slotkaya team for enquiries related to Terms & Conditions, you may use the following channels:

• Live Chat: Available 24/7 directly on the slotkaya website in Malay and English.
• Support Email: [email protected]

For any formal complaint, please state your account number, a clear description of the complaint and any supporting evidence. We are committed to resolving every complaint in a timely manner.